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barnyard1970
Posts: 6
Member Since: ‎01-04-2012
Message 1 of 2 (1,689 Views)

factory settings on presario cq62

Hi, in need of help, I want to restore my presario CQ62 to factory settings, however, do not know how to, i did create 3 recovery discs when i first purchased laptop, just dont know where to go next....thanks

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Paul_Tikkanen
Posts: 46,543
Member Since: ‎07-13-2010
Message 2 of 2 (1,682 Views)

Re: factory settings on presario cq62

Hi:

 

Please read the info at the link below which should be of help to you.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02638587&cc=us&dlc=en&lc=en

 

Prior to launching the recovery process, remember to back up any files you want to reinstall, once the system has recovered. Anything you currently have installed will be erased and replaced with the original recovery image.

 

You will also need to reintall any programs that were not included with your notebook when you purchased it.

 

Paul

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