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jayden1999
Posts: 1
Member Since: ‎06-30-2012
Message 1 of 2 (1,348 Views)

factory settings/restore

can someone offer advice as to restoring my hp pavillion dv4000 to factory settings. i do not have disks.

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DavidPK
Posts: 32,051
Member Since: ‎09-24-2010
Message 2 of 2 (1,333 Views)

Re: factory settings/restore

Hi,

 

There are Three options available to try and reinstall Windows - make sure to back-up any important files first.

 

1.  Shut down the notebook.  Tap away at f11 as soon as you press the power button and see if this launches Recovery Manager.

 

2.  If you can still boot in to Windows, hold down the Windows Key and press R.  Into the Run Box type compmgmt.msc and hit enter.  Click Disk Management in the left pane and when the partitions have loaded, right click the Recovery Partition and mark it as 'Active'.  Close all open windows and then restart - if this has worked, the notebook will boot from the Recovery Partition upon restart.

            

3.  You can order a replacement set of Recovery Discs using the link below.

 

Order HP Recovery Discs.

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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