failure ID

[rleary12]

It also gave me a failure ID: Q4u79k-5A261B-XD003A-COCK03

[hharih]

What is this Failur ID

This Failure ID you have given it comes for Hard Disck Drive or the Memory test

So either of these Two COmponents in your NB is failed

When the NB is Booting and once you see the HP or Compaq Logo Keep Tapping the ESC key in the KB

You will be taken to the HP Disgnostics Screen

Choose the option F2 system Disgnostics

Run the Hard Drive Test

Run the Memorty Test

[rleary12]

did that already passed the memory test and failed the harddrive test. what does that mean? has the hard drive been wiped?

[hharih]

Your Hard Drive is failed and it needs to be replaced,,,,,,,

Hard drive is literally Wiped out,,,, But still if you have Important Data you can still backup the Data by taking it to Geeks Squad,,,, But will cause a Hole in your Pocket.......

At last You need a New Hard Drive,......

[Griffy]

HEY, just a note from someone in a similar bind. I copied data off the HD myself. I bought a USB Hard Drive Holder (Newegg about US$9.00). Pulling the drive from my stricken lap top is easy --but be sure to guard against static by touching something metal before pulling it out. You need another computer running the same windows (XP, 7, etc.) but you can go into "users" fodler and get music, words, photos, etc. Now if someone can explain how to reinstall my exiting windows on a brand new HD, I would get this wretched HP beast back to work.

[hharih]

For to install the OS in the New Hard Drive you need a Recovery Disc

You can either order the disc by going to Hp.com----support & Drivers and order Recovery media there

Else You can call HP Support to order Recovery Disc.....If you are in US you can call HP Support at 1800-474-6836

You might need to pay some SHipping charges for the Recovery Disc,,,,,