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hard disk error (90 Views)
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Breeanna Honor Student
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Breeanna
Posts: 2
Registered: ‎04-05-2012
Message 1 of 2 (90 Views)
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hard disk error

‎05-06-2012 07:36 PM

my computer is reading  The SMART hard disk check has detected an imminent failure after using my recovery disks. does this mean my hard drive has crashed??

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Provost Provost
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DavidPK
Posts: 23,356
Registered: ‎09-24-2010
Message 2 of 2 (75 Views)
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Re: hard disk error

‎05-07-2012 06:12 AM

Hi,

 

The Smart error would indicate that your Hard Drive is failing and will need to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

Regards,

 

DP-K

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