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Re: hard disk failed failure id m06k39-56a5t5-xd003g-6or003 (102 Views)
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cashwife
Posts: 1
Registered: ‎12-23-2011
Message 1 of 2 (105 Views)

hard disk failed failure id m06k39-56a5t5-xd003g-6or003

how can i fix it?

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DavidPK
Posts: 23,389
Registered: ‎09-24-2010
Message 2 of 2 (102 Views)

Re: hard disk failed failure id m06k39-56a5t5-xd003g-6or003

Hi,

 

Run the test on the Hard Drive from the Bios Menu as follows.

 

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back with the details of the error message this generates.

 

Can you also post back with the following.

 

1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

Regards,

 

DP-K

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