how to restore hp 2000 notebook to original configuration (328 Views)
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Honor Student
fishfrank
Posts: 2
Registered: ‎03-09-2013
Message 1 of 3 (328 Views)

how to restore hp 2000 notebook to original configuration

I want to sell my HP 2000 notebook and I think there is a way to restore it to the original configuration and remove all of my sensitive information from the hard drive.  Please tell me how to do this.

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erico
Posts: 23,304
Registered: ‎01-07-2009
Message 2 of 3 (324 Views)

Re: how to restore hp 2000 notebook to original configuration

[ Edited ]

Hi,

 

Use your recovery disk set to perform a recovery. That will wipe the partitions of all the current information and recover the notebook to its original configuration.

 

If the information is considered by you to be ultra sensitive, then replace the hard disk with a new one and perform with the recovery disk set.

 

Post the complete product number or product name with all alphanumeric characters. Remove the battery and take  look in the enclosure to find the service tag. The #2  p/n in the image is an example of the product number.

service tag1.png

 

-erico 



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Honor Student
fishfrank
Posts: 2
Registered: ‎03-09-2013
Message 3 of 3 (316 Views)

Re: how to restore hp 2000 notebook to original configuration

Thanks - I'll give it a try.
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