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Re: how to use the recovery disk for my hp mini (307 Views)
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Student
gwayne34
Posts: 1
Registered: ‎04-27-2012
Message 1 of 2 (311 Views)

how to use the recovery disk for my hp mini

i have a laptop an a transfer cable but i dnt know what to do bekause the the hp mini has a black screen

 

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Teacher
3baller
Posts: 169
Registered: ‎01-07-2011
Message 2 of 2 (307 Views)

Re: how to use the recovery disk for my hp mini

If you are just trying to perform a recovery on the mini then I would suggest doing it fro a USB flash drive.  The following link will show you how to do this.

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01890478&lc=en&product=4125819

 

If you are unable to turn the mini on and you just get a black screen then you might want to try a hard reset first:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01684768&lc=en&dlc=en&cc=us&product=3860346

 

Other methods of recovery that you could try as well:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&tmp_task=solveCategory&cc=us&dlc=en&la...

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