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Student
mattyapple
Posts: 1
Member Since: ‎08-01-2013
Message 1 of 3 (96 Views)

hp mini 110-3700

primary hard disk self test - quick test result - Hard disk 1 fault.   how do i fix?

 

Provost
DavidPK
Posts: 31,997
Member Since: ‎09-24-2010
Message 2 of 3 (92 Views)

Re: hp mini 110-3700

Hi,

 

This error would indicate that the Hard Drive is failing and needs to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of the notebook - see Here for a further explanation.

 

Regards,

 

DP-K

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Dean
Vidya
Posts: 6,481
Member Since: ‎07-17-2009
Message 3 of 3 (88 Views)

Re: hp mini 110-3700

The following weblink might give you the needed information and guidance:

HP Notebook PCs - Hard Drive Failure Errors: Imminent Failure, Smart, BIOHD, HD535, etc

I am an HP employee.

Regards,
Vidya

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