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hp pavillion dv7 laptop will not start up so cant open disc tray (192 Views)
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Student
sez0001
Posts: 3
Registered: ‎05-08-2012
Message 1 of 5 (192 Views)

hp pavillion dv7 laptop will not start up so cant open disc tray

i was told this was because i needed to do a recovery and as i didnt have original discs or had made any myself i brought some. But now how am i suppose to use them if i cannt open the tray please help

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 5 (167 Views)

Re: hp pavillion dv7 laptop will not start up so cant open disc tray

The tray should open once you power on the notebook and then press the tray button.

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Student
sez0001
Posts: 3
Registered: ‎05-08-2012
Message 3 of 5 (155 Views)

Re: hp pavillion dv7 laptop will not start up so cant open disc tray

Hi thanks for reply ive tried but when i press the power on button it literally flickers for a second and goes off spent ages trying to press the disc open button before it flicks off. if you have any other suggestions i would be very grateful

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Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 4 of 5 (145 Views)

Re: hp pavillion dv7 laptop will not start up so cant open disc tray

Sounds like a more serious problem if it will not power up and stay on, I suggest taking it to a reputable repair shop for a diagnosis.

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Student
sez0001
Posts: 3
Registered: ‎05-08-2012
Message 5 of 5 (142 Views)

Re: hp pavillion dv7 laptop will not start up so cant open disc tray

Oh dear I'm worried as it was working fine just the connector where the charger went in needed soldering as was loose when I collected it and turned it on it had this problem the repair shop said it was nothing they did which I don't believe but hard to prove so don't know what to do now not a good situation
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