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Re: i have a hp notebook. need rec discs pc will not boot. (53 Views)
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Student
mdwestlund
Posts: 1
Registered: ‎04-13-2012
Message 1 of 2 (58 Views)

i have a hp notebook. need rec discs pc will not boot.

I need to get recovery discs for hp g 62-225 DX . Recovery section of hd is corrupt. Pc will not boot and will only black screen.

Prod Id is WQ762UA#ABA  SSN CNF0210ZQH Runs windows 7

 

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Distinguished Professor
Vidya
Posts: 4,414
Registered: ‎07-17-2009
Message 2 of 2 (53 Views)

Re: i have a hp notebook. need rec discs pc will not boot.

Please refer to the section "Order Recovery Media - CD/DVD/USB" in the following weblink and follow the onscreen instructions to order the recovery kit:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4221...

I am an HP employee.

Regards,
Vidya

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