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i need to order a windows 7 recovery disc? Please Help (415 Views)
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varun12 Student
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varun12
Posts: 1
Registered: ‎02-28-2012
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i need to order a windows 7 recovery disc? Please Help

‎02-28-2012 01:34 AM

 I am using a HP Pavilion g6-1160se Notebook PC that was purchased from Doha (Qatar). The laptop is being used in India. There was some issue with the hard disk of the notebook, which has now been changed at a service centre and during the servicing, I was informed that the Hp India Customer care will provide me with the recovery disc. The drivers and all need to be installed for which recovery disc is required.  Now the customer support in India is not providing the recovery disc and they say it needs to be ordered from the country of Laptop purchase. The laptop is in warranty. Please help.

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banhien
Posts: 17,704
Registered: ‎01-29-2009
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Re: i need to order a windows 7 recovery disc? Please Help

‎02-28-2012 01:45 AM

Hi,

 

Please try this:

 

  http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143

 

or you may want to contact support from this list:as it's still under warranty.

 

  http://welcome.hp.com/country/w1/en/support.html

 

Regards.

 

 

BH
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