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Re: lost my recovery (115 Views)
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mazhar321
Posts: 25
Registered: ‎04-26-2012
Message 1 of 5 (133 Views)

lost my recovery

i am recently doing hard partition of my notebook pavilion g6-1150se and lost my hp recovery by mistake.so now my o/s is not run properly and i want to recover my notebook but not be able to do anybody help me about my problem plzzz

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Master's Graduate
WaseemW
Posts: 775
Registered: ‎01-11-2012
Message 2 of 5 (127 Views)

Re: lost my recovery

Hi,

 

1) please try running f11 recovery which will install the OS using recovery partition. thats the easiest way to fix the issue. just tap the f11 key at the time of powering on the computer.

 

2) incase F11 is not working and you have created the media, use your own recovert media which was created on same computer.

 

3) incase none of them (f11 and self created dvd/cds) work and you have to get DVDs from HP.


This should help get the media.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07143

alternatively, Please visit www.hp.com ; select country from the bottom left handside if you are outside USA.



now please select "support and drivers" > now click drivers & software> input model number of your computer. (if the list is populated incase similar models are there in this series, select the model you have)

select the OS you recieved this with computer and click next > now you should get one option "order recovery media - select that and under that you have type of media available. select and media you want.



incase you have issue in ordering media; you can try after sometime and/or contact HP support to get the media ordered.



also for few countries or products recovery order online may not be available; in such cases, please visit region/country website ( www.hp.com and select country). click connect with HP and contact HP. email/phone support numbers are available, please contact support team to place an order for your product in specific country(if available).

hope it helps, Good Luck !!!

Regards,
WW
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mazhar321
Posts: 25
Registered: ‎04-26-2012
Message 3 of 5 (121 Views)

Re: lost my recovery

pakistan is not ON COUNtry list so what i am do plzzz i realy need...my skype is not work i am realy worried about it

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Master's Graduate
WaseemW
Posts: 775
Registered: ‎01-11-2012
Message 4 of 5 (120 Views)

Re: lost my recovery

Please select Pakistan click connect with HP. it will go to malaysia page, under that you have the contact via Email. thats the option for you...  hope it helps

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
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mazhar321
Posts: 25
Registered: ‎04-26-2012
Message 5 of 5 (115 Views)

Re: lost my recovery

thnx dear....

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