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primary hard disk failure (134 Views)
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Dufus Student
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Dufus
Posts: 1
Registered: ‎04-29-2012
Message 1 of 2 (134 Views)
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primary hard disk failure

‎04-29-2012 07:31 PM

I receive the following message:

Smart disk check detected hard disk imminent failure. 

I ran all the required tests and passed them all.  How do I correct this?:catmad:

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Distinguished Professor Distinguished Professor
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Vidya
Posts: 4,457
Registered: ‎07-17-2009
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Re: primary hard disk failure

‎04-29-2012 08:21 PM

This indicates that the hard drive has gone bad. If your system is in warranty, please contact HP technical Support for replacement. If not, you need to purchase new hard drive. Refer the following weblink for more information:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01443502&cc=us&dlc=en&lc=en

I am an HP employee.

Regards,
Vidya

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