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Jeoncruz
Posts: 2
Member Since: ‎03-17-2012
Message 1 of 4 (3,621 Views)

recovery partition not found by recovery manager

I installed a new windows 7 64 bit in HP Probook 4520s after it was not able to boot due to some error on new software or hardware. Now I want to restore my laptop to its factory default but the recovery manager cannot found the recovery partion even it is still in my pc. Please help and advice...

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CherylG
Posts: 22,021
Member Since: ‎11-12-2008
Message 2 of 4 (3,617 Views)

Re: recovery partition not found by recovery manager

Try this>

 

1.Right-click on "Computer" icon and select manage.
2.This will launch the Microsoft Management Console.
3.On the left side of the MMC, click on "Disk Management" and it will show you all of the partitions.
4.Right-click on the "HP Recovery" partition and select "Mark as Active Partition."
5.When the warning prompt appears, select "Yes" - Reboot and it will automatically boot into the Recovery Manager (without pressing F11).


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Honor Student
Jeoncruz
Posts: 2
Member Since: ‎03-17-2012
Message 3 of 4 (3,614 Views)

Re: recovery partition not found by recovery manager

Thank you for the fast reply on my question. I already tried this and the option to reactivate the HP recovery partition is not highlighted, so it cannot be choose to be active. Using f11 is not working also on start up of PC.

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CherylG
Posts: 22,021
Member Since: ‎11-12-2008
Message 4 of 4 (3,612 Views)

Re: recovery partition not found by recovery manager

[ Edited ]

F11 usually does not work once you alter the OS on C: drive. You can order Recovery Media from HP for a small shipping/handling fee>>Contact HP


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