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samertaha
Posts: 1
Member Since: ‎03-16-2012
Message 1 of 2 (166 Views)

restoring OEM product key for vista

Hi everybody

I have a problem with restoring my computer to the original factory setting because my recovery file had been deleted and the sticker on the back surface was not clear.

my device HP pavilion dv3-2165ee

 S\N CND9347JCT

P\NVJ791EA#ABV

operating system VISTA 32-bit

I need to restore my OEM product key please

with best regards

 

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DavidPK
Posts: 33,293
Member Since: ‎09-24-2010
Message 2 of 2 (155 Views)

Re: restoring OEM product key for vista

Hi,

 

You won't be able to retrieve the key as neither HP or Microsoft will have any record of this.

            

However, you can order a replacement set of Recovery Discs using the link below - using these discs to reinstall your operating system will not require you to enter the Product Key.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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