03-16-2012 04:03 AM
I have a problem with restoring my computer to the original factory setting because my recovery file had been deleted and the sticker on the back surface was not clear.
my device HP pavilion dv3-2165ee
operating system VISTA 32-bit
I need to restore my OEM product key please
with best regards
03-16-2012 01:26 PM
You won't be able to retrieve the key as neither HP or Microsoft will have any record of this.
However, you can order a replacement set of Recovery Discs using the link below - using these discs to reinstall your operating system will not require you to enter the Product Key.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
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Microsoft MVP - Microsoft Windows Expert - Consumer