smart hard disk error (153 Views)
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Honor Student
sthuey49
Posts: 2
Registered: ‎03-28-2012
Message 1 of 4 (153 Views)

smart hard disk error

received smart hard disk error from Compaq Presario CQ56-129nr.

 

failed ID 0W5UXG-5HD62Q-9XLU3A-60EC03

 

Hard drive is not responding, so i guess I will do a rebuild.

Distinguished Professor
ManjunathTech
Posts: 3,517
Registered: ‎01-21-2012
Message 2 of 4 (149 Views)

Re: smart hard disk error

Hi

 

Smart Hard Disc Error is that the Hard drive of your unit is Failing hence check if your unit is still covered by HP Warrenty call Technical support and get it replaced. If unit is OOW you can purchase the same kind of Hard drive in HP Part store as well. Please take a back up of your data and OS as you will require it.

 

Let us know how it goes!

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Regards

Manjunath

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Manjunath
Honor Student
sthuey49
Posts: 2
Registered: ‎03-28-2012
Message 3 of 4 (144 Views)

Re: smart hard disk error

I checked hard drive and it was still spinning, so I am doing a recovery.

Distinguished Professor
ManjunathTech
Posts: 3,517
Registered: ‎01-21-2012
Message 4 of 4 (140 Views)

Re: smart hard disk error

Hi

 

Doing a recovery will not help as the Hard drive is failed. You need to replace the Hard drive to resolve the issue. As the Hard is failing.

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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