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02-10-2012 08:00 AM - edited 02-10-2012 11:00 AM
Yeah, I had to pay about fifteen dls to HP to get a recovery disk...Few years ago recovery disks use to come with any notebook purchased no additional charger but of course name brand was not HP.
02-10-2012 08:35 AM - edited 02-10-2012 06:07 PM
OH, my God..I just check my bank statement HP made 3 different transaction for one back up disk which it was $14.95..I don't recognize the other 2: one for the amount of $16.18 other for $1.00 customer service said Ca tax..That's it's a total bs, it's impossible to add aditional 16.18, 1.00..tax.This are additional from the 14.95...You have no idea how upset I am right now...I have the proof that it was supost to be just the 14.95 because I got the comfirmation number for it....How can HP made unauthorize transaction???????????????????? Very upset...I not going to recommend HP to anyone at this point....
02-10-2012 10:55 AM
Contacting HP is a pain in the back; I've spend two hours (wasted out of my monthly minutes) for nothing - all they did was transfering me to a different department, for two long hours since I have a receipt of my order along with order number will file for dispute. Boy did I learn something today: not to buy another product from this company ever, ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
02-16-2012 04:19 PM
02-29-2012 08:38 PM
03-15-2012 02:30 AM
12-12-2012 12:34 PM
I have a HP G72 Notebook that when it came from the factory had Windows 7 home premium, the original hard drive crashed and i had a friend replace it....it started with a 320 GB hard drive and was replaced with an 80 GB hard drive and Windows XP.....I saw an add with Windows 8 Beta and decided i wanted to try it out...i saved my Windows 7 xp to the hard drive in a folder and continued with the download.....after using Windows 8 Beta for about 2 months i decided i wanted to switch back, but unbeknown to me, the Windows 8 Beta overwrote all my files including the Windows 7 xp files i had saved...so i ordered the System Recovery from HP, the 64 bit version......my question is....what can you do if the recovery discs dont work that you got from the factory?????? I know it only takes 20GB of space for the OS, so 80GB is plenty of space....I put the discs in in order, disconnected everything like i was suppose to and they didnt work.....however, i did not give up, i re-ran the discs 5 times thinking it would eventually work...i was wrong.....Please Help!!!