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Student
finnigan13
Posts: 1
Member Since: ‎06-09-2013
Message 1 of 3 (125 Views)

the recovery drive was deleted. How do i restore to factory?

drive d was deleted from my g7 notebook. How can i restore my computer to factory settings? can i get the software online?

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Kalt
Posts: 3,463
Member Since: ‎11-19-2008
Message 2 of 3 (122 Views)

Re: the recovery drive was deleted. How do i restore to factory?

You can order the HP Recovery Media from your notebook's support page (software section) or you can call HP @ 1-800-474-6836 and order them over the phone.
Student
Laninca
Posts: 1
Member Since: ‎06-09-2013
Message 3 of 3 (99 Views)

Re: the recovery drive was deleted. How do i restore to factory?

I cannot find where can I make the order of the HP Recovery Media from my notebook's support page software selection. can you help me to find it? my notebook is HP Envy 4 Notebook PC.

thnx before for your help.

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