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pamelakh
Posts: 3
Member Since: ‎12-22-2011
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vista, hp pavillion dv7-1232nr,,hard drive?

my computer was starting to act  sluggish, locking up.  now i can't boot up, sounds like it's trying to ...just a clicking sound.  is this the hard drive?  maybe a power switch or something?

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DavidPK
Posts: 33,161
Member Since: ‎09-24-2010
Message 2 of 5 (309 Views)

Re: vista, hp pavillion dv7-1232nr,,hard drive?

Hi,

 

Sounds like it could be a problem with the Hard Drive - try the following.

 

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

Regards,

 

DP-K

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Top Student
pamelakh
Posts: 3
Member Since: ‎12-22-2011
Message 3 of 5 (300 Views)

Re: vista, hp pavillion dv7-1232nr,,hard drive?

thank you for your quick response,  i did both hard drive and memory test and they both passed with no errors

Top Student
pamelakh
Posts: 3
Member Since: ‎12-22-2011
Message 4 of 5 (299 Views)

Re: vista, hp pavillion dv7-1232nr,,hard drive?

after running the tests and seeing them pass, i went to the set defaults ...it worked, i am on my compuer now....

 

thank you

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DavidPK
Posts: 33,161
Member Since: ‎09-24-2010
Message 5 of 5 (296 Views)

Re: vista, hp pavillion dv7-1232nr,,hard drive?

Hi,

 

Good to hear you've got it working :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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