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Re: when i insert my recovery disk from hp nothing comes up to start the recovery process (224 Views)
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fluff Student
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fluff
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Registered: ‎02-24-2012
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when i insert my recovery disk from hp nothing comes up to start the recovery process

‎02-24-2012 07:56 AM

i just got the three windows 7 recovery disks from hp in mail(application and driver recovery dvd, and the two system recovery dvds) and when i put first system recovery disk in nothing comes up for me to start recovery what can i do

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Paul_Tikkanen
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Registered: ‎07-13-2010
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Re: when i insert my recovery disk from hp nothing comes up to start the recovery process

[ Edited ]

‎02-24-2012 08:26 AM - edited ‎02-24-2012 08:26 AM

Hi:

 

When you boot from the DVD drive with disk 1 in the DVD-ROM drive, nothing happens?

 

You need to restart the PC, and at the HP welcome screen, tap the F9 key to get the boot menu.  You then select the DVD-Rom to boot from and then follow the on screen prompts and instructions.

 

Paul

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