07-29-2012 08:36 PM - edited 07-29-2012 08:44 PM
I have bought a HP g6 laptop with windows 7 Hope Basic pre installed on it, i was trying to install window's into thumb drive, but accidentally formatted the note book hard disc. i have not created recovery disc. now i want get back to my original windows. can some one help me on this.
i tried using boot recovery by pressing F11, but got an error with some referencing is not found.
Note book model : HP Pavilion G6-131tx
07-29-2012 09:29 PM
Please provide the Product Number / Model Number of the Notebook to help you further.
The SKU number (also known as the product number) usually follows a format similar to 12345#aba. Do not provide the Serial Number.
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07-30-2012 09:01 PM
Hi, Thanks for your reply.
The product details are
Model : Pavilion G6-1301tx
Product code: A3V67PA#ACJ
can you provide me the details how to buy it from HP. can you confirm if i can create recovery disc from my another laptop and use.
I have bought the laptop 3 months back, i am in waranty period. also please confirm me if it can be done at service center.
06-14-2013 12:11 PM
Are you trying to run a recovery? What exactly are you having issues with?
Can you please provide the full make and model of the computer you have, I you are unsure where to locate that information have a look at this link for help if needed.
Please respond back at your earliest convenience.
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