www.hp.com/go/techcenter/startup (162 Views)
Reply
Student
Shazia_Jawad
Posts: 1
Registered: ‎07-02-2013
Message 1 of 2 (162 Views)

www.hp.com/go/techcenter/startup

when i start up my notebookit says www.hp.com/go/techcenter/startup

i run the memory and hard disk test it got stuck at 37% without telling me whats wrong

what should i do?

thanks

Provost
CherylG
Posts: 20,323
Registered: ‎11-12-2008
Message 2 of 2 (135 Views)

Re: www.hp.com/go/techcenter/startup

[ Edited ]

If it gets stuck while running the hard drive test it usually indicates the hard drive needs to be replaced.If you are still within warranty period HP will send one out.If not you can replace it with a retail 2.5" Mobile SATA hard drive.


******Clicking the Thumbs-Up button on the left is a way to say Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others who are searching**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation