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Top Student
Posts: 1
Member Since: ‎04-09-2017
Message 1 of 7 (831 Views)

HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

Product Name: EliteBook 8570w
Operating System: Microsoft Windows 10 (64-bit)

The HP Mobile Data Protection Sensor still worked good in Anniversary Update, but after I updated to Creators Update, it can't be used again. This Windows 10 version of HP MDP which I downloaded in the HP's website. I've reboot and even reset the PC, but the problem cannot be solved. Please help! 

Honor Student
Posts: 1
Member Since: ‎04-10-2017
Message 2 of 7 (805 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

Hi,

 

same here: the Mobile Data Protection Sensor worked fine in Windows 1511 but not in 1703.

 

regards

George

 

yd1 Tutor
Tutor
Posts: 10
Member Since: ‎08-23-2015
Message 3 of 7 (727 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

same here: the Mobile Data Protection Sensor worked fine in Windows 1607 but not in 1703. (hp 8570w)

Honor Student
Posts: 2
Member Since: ‎04-11-2017
Message 4 of 7 (701 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

Same here. Waitinf for a driver update. hopefuly soon. Probook 4440s.

Student
Posts: 1
Member Since: ‎04-17-2017
Message 5 of 7 (421 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

Yep, I've got exactly the same issue.

 

After updating to Creators Update the Mobile Sensor is blocked in the device manager with the following message:

 

The driver for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

 

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

 

 

 

Check for solutions does nothing though, and there are no drivers out there that actually work.

 

ProBook 4740s

Honor Student
Posts: 4
Member Since: ‎07-30-2015
Message 6 of 7 (280 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

Me too the same in hp elitebook 8570w

Highlighted
Student
Posts: 1
Member Since: ‎04-21-2017
Message 7 of 7 (121 Views)

Re: HP Mobile Data Protection Sensor doesn't work in Windows 10 Creator Update

HP 8470p same thing.....

Anyone knows when we could expect the update?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation