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‎08-02-2016 08:48 AM

HP Recommended
Product: HP Pavilion 14-AL061TX
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I am facing 2 problems:

 

1) How do I turn on my keyboard lights (backlit)? I can't find any light button.

 

2) HP Support Assistant prompts me to update HP  Notebook System BIOS Update (Intel Processors) but it's taking too long to download n install, I mean it's not working.

 

Pls provide solutions for these 2 problems asap, thk u so much!

 

Best Regards,

Jerica

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-02-2016 08:58 AM

HP Recommended

Hi,

 

      Answer's are as listed below:-

 

1. http://support.hp.com/in-en/document/c05149471 Product specs does not mention that the unit was shipped with backlit keyboard, but you can try press F5 to enable it (If the unit is shipped with one).

 

2. Download the BIOS drivers from the below link, select the operating system from the list and then download the lastest BIOS update.

 

http://support.hp.com/sg-en/drivers/selfservice/HP-Pavilion-14-Notebook-PC-series/10862154/model/118...

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-02-2016 08:58 AM

HP Recommended

Hi,

 

      Answer's are as listed below:-

 

1. http://support.hp.com/in-en/document/c05149471 Product specs does not mention that the unit was shipped with backlit keyboard, but you can try press F5 to enable it (If the unit is shipped with one).

 

2. Download the BIOS drivers from the below link, select the operating system from the list and then download the lastest BIOS update.

 

http://support.hp.com/sg-en/drivers/selfservice/HP-Pavilion-14-Notebook-PC-series/10862154/model/118...

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
Was this reply helpful? Yes No
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