How do i get HP pen working with Spectre x360 13-w0xx please

[antando]

How do i get HP pen working with Spectre x360 13-w0xx please

[Chimney_83]

Greetings @antando, 

Thanks for the post. 

I understand that you need help with HP pen to work with Spectre x360 13-w0xx. Happy to help. 

Have you tried any troubleshooting steps on your own?

Have you checked the compatibility of the Pen with your computer?

Please share the product number of your computer available in HP Support Assistant.

For the pen to work with any touchscreen computer, the computer should have a digitizer installed. This can only be confirmed by me if you can share the exact product number of your computer. 

Please click here for the compatibility chart for HP Pen. (Your model is not listed.)

For assistance in troubleshooting Stylus/pen, Click here. 

Let me know if this helped. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

[antando]

Product Number is Z4P66PA#ABG

Fingers crossed it includes a digitizer!

Thanks

Ant

[Chimney_83 · Accepted solution]

Thanks for the reply and providing the requested information. Based on the specifications of your computer, your does not support stylus or have a digitizer. 

Hope this helped. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

[antando]

well good to finally know. But highly pissed off as i explicitly asked an HP sales rep on chat if this 360 supported active stylus. It was a key motivator to spend my money as i wanted to digitize meeting notes. Far out.

[AnnieSnow113]

I feel your frustration. I am feeling optimistic hoping that HP can answer to our complaints. Totally not fair for the people who bought this model. I feel like I was scammed by HP.