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HP Recommended
Microsoft Windows 10 (32-bit)

Hi

 

I know how to disable the Pinch zoom feature but it comes back next computing session, is there a way to permanently disable please?

 

 

Any help is always appreciated.

 

BD

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Hold down the Windows key and press R

 

Into the Run box type regedit and hit enter

 

In the Registry Editor, navigate to the following

 

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

Inside, look for a key named DeleteUserSettingsOnUpgrade

 

If this is present, right click the key and select Modify

 

Set the Value data field to 0 ( Zero ) and then click Ok.

 

Close the Registry Editor.

 

Make the Synaptics setting changes you require in the usual way and save them, then check if they're now retained after a reboot.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

Try the following.

 

Hold down the Windows key and press R

 

Into the Run box type regedit and hit enter

 

In the Registry Editor, navigate to the following

 

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

Inside, look for a key named DeleteUserSettingsOnUpgrade

 

If this is present, right click the key and select Modify

 

Set the Value data field to 0 ( Zero ) and then click Ok.

 

Close the Registry Editor.

 

Make the Synaptics setting changes you require in the usual way and save them, then check if they're now retained after a reboot.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

@DavidPK wrote:

Hi,

 

Try the following.

 

Hold down the Windows key and press R

 

Into the Run box type regedit and hit enter

 

In the Registry Editor, navigate to the following

 

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

 

Inside, look for a key named DeleteUserSettingsOnUpgrade

 

If this is present, right click the key and select Modify

 

Set the Value data field to 0 ( Zero ) and then click Ok.

 

Close the Registry Editor.

 

Make the Synaptics setting changes you require in the usual way and save them, then check if they're now retained after a reboot.

 

Regards,

 

DP-K


Many thanks, will try that and report back.

 

Kind regards

 

 

BD

HP Recommended

You're welcome :generic:

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi DavidPK

 

Sorry for the delay in getting back.

 

It worked !!!!! 

 

Many thanks.

 

BD

 

 

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I'm running an HP Envy x2 15-c001 dx.  The Synaptics option does not exist for me in the regedit.  What should I do?  This is driving me crazy, as the screen in MS Edge goes from readable to 10% constantly.

 

VERY Irritating.

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