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‎07-22-2016 01:25 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

After 5 min I turn on my PC the fan will start running and it will not stop until I turn off the pc or put it in a sleep mode.

I open the back cover and tried to clean the fan but nothing got changed. my current CPU is 12% only and the memory is 71%. Anyone have Idea how to fix it 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2016 04:11 PM

HP Recommended

Hi @Monzerje,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the fan of your laptop keeps running all the time. Here is a document may help: HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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4 REPLIES 4

‎07-22-2016 04:11 PM

HP Recommended

Hi @Monzerje,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that the fan of your laptop keeps running all the time. Here is a document may help: HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal

 

Let me know if it helps.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-23-2016 05:30 AM

HP Recommended

Thank you for your helping, the problem has been solved. The BIOS needed update but I installed hp support assistance on my PC and it did not notified that there is any update for BIOS also when I tried to download the new BIOS update by using hp support assistance the downloads reach until 93 % and then it will stop, then I download it by browser. also while I am downloading the update I saw the  (battery safety recall) message, also hp support assistance did not notified me about it.

I hope you to improve hp support assistance.

Thank you again for your helping

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‎01-06-2017 09:36 AM

HP Recommended

hi. i have the same problem with my new pavilion 15-ac132nia . is the update of bios fix this problem. 

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‎01-07-2017 06:04 AM

HP Recommended

Yes it did fix the problem 

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