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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2012 06:58 PM

HP Recommended

I bought a used laptop, an HP Pavilion dv6700 according to the sticker on the bottom. However on the top left of the display it says it is an HP Pavilion dv6000. In setup, it is listed as a dv6700, but according to the HP website they say I have a HP Pavilion dv6809wm. I was going to update the bios but, bios version updates are different for the dv6700 and the dv6809wm. I would really like to be sure which model I have.

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Accepted Solutions

‎05-31-2012 07:09 PM - last edited on ‎02-21-2017 07:43 PM by HP Administrator

HP Recommended

Hi,

 

Try searching using your Product No.  This will look like for example XE274EA - see Here for a further explanation on how to locate this.

 

Regards,

 

DP-K

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4 REPLIES 4

‎05-31-2012 07:09 PM - last edited on ‎02-21-2017 07:43 PM by HP Administrator

HP Recommended

Hi,

 

Try searching using your Product No.  This will look like for example XE274EA - see Here for a further explanation on how to locate this.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎05-31-2012 07:23 PM

HP Recommended
Thanks...according to the product number I have a dv6809wm.
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‎05-31-2012 07:29 PM

HP Recommended

Hi,

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎01-21-2013 01:03 PM

HP Recommended

I'm in a similar boat.  My Product on the sticker is listed as dv6700.  However, also on the sticker, above the word "warranty", it says "dv6929wm"    HP's website tells me I have a dv6929wm, but Windows identifies it as dv6700.  Tell me, why do I have two model numbers?  The nonclementure is confusing.

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