02-22-2013 03:53 AM
Hi people! A few days ago I bought a new HP Pavilion DV7-7051SW i7-3610qm. There was a Windows Home Premium x64 installed in it, but there was only one partition, so I decided to change the operating system into Professional x64. I've installed all needed drivers and windows updates. I can't get know why my notebook works so slow. It reacts for simple mouse clicking on a desktop for 2-3 seconds. Even opening apps which don't require so much memory etc. Does anyone know what the problem is ?
02-27-2013 03:21 PM - last edited on 09-16-2013 08:18 PM by CalvinP
Take a look at this document and let me know if the troubleshooting steps help to resolve the slowness you are experiencing. You never mention which operating system you have and upgraded to, but I deducted Windows 8 because you mention opening apps.
Please let me know if this helps.
11-12-2014 11:00 AM
I'm having nearly the exact same problem. Had developed malware, so took my HP to Office Max. They wiped my computer clean and I gave them a professional version to upload and they did the whole driver thing, etc. Took the PC home and now it runs so incredibly slow that no internet pages will load. I'm working with Windows 7.