12-13-2012 01:16 PM
Hi, I bought an Envy m6 with Windows 8 on black Friday and it's worked flawlessly up to this point. Now, whenever I try to install something (always a program with an installer) and try to open the installer, the Norton window that says "Do you want to authorize this program to make changes to this computer?" and I click "Yes" the windows goes away as it normally would, but then nothing happens. I'd appreciate any help.
12-13-2012 01:24 PM
That is the UAC (user account control) prompt. It is trying to protect you from yourself.
You can modify the setting if you like. The the search all programs and files box type in UAC and then select change user account control settings.
It means well.
12-14-2012 02:14 AM
The original title of your thread was about downloading. I see no mention of that from you in your last post. Did you instead mean to say that you are not able to install programs is the issue?
Does the user account you are using to install programs with have administrative priveleges or is it a standard account?
What I need from you to help you is a detailed list of what you have tried. I also need feedback on the results of what has happened when you have tried my suggestions.
Otherwise, limiting the information flow in my direction quickly going nowhere at all. If you really would to troubleshoot the issue, show me by helping me understand what you are seeing. Just saying that the installer doesn't do anything, instead of providing details on what you are trying to install and any error messsages you are seeing, does not help me help you.