11-10-2013 04:00 AM
I've recently upgraded to WIndows 8.1. Shortly after my HP Pavilion dv6 reported that the power manager was not compatible with 8.1. I clicked where it said to search online for help with the installation, and it was nowhere to be found. Do you guys have the driver upgrade available for this? Every time I unplug my power cord after charging, the screen goes blank for a second then it re-appears'. Please help! Thanks.
01-07-2014 08:45 AM
I an unable to access windows explorer from anything other than google. My desktop icon doesn't get me there, nor does the tab on windows 8.1. I also get a message that my driver for hp power manager is not compatible and that AMD catalyst is missing files. all since my upgrade to 8.1 and internet explorer 11.
01-20-2014 09:41 AM
Thank you for you inquiry. I am pleased to assist you!
I understand that you have updated to Windows 8.1, but now you are getting the error that the driver for the HP power management utility, is not compatible. Windows 8 and 8.1 have a built in, power management tool. I would remove the HP power management utility as there is not, an updated drivers for it. Here is a link to HP Notebook PCs - Managing Power Options (Windows 8). This will assist you, in working with the Windows power management.
I work on behalf of HP