09-28-2010 06:25 PM - edited 09-28-2010 06:38 PM
I can't find my laptop. Some one actually stole it! Is there a way to locate it (it doesn't have Lojack on it).
slow down, don't every one rush to answer my question all at once!
09-28-2010 08:21 PM
Please file a police report then call HP support - 1 800 Hp Invent and we can flag it as a stolen unit
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09-29-2010 04:09 PM
You are not alone. My laptop was stolen last week as well. Called HP for help & they are useless. If you want to file a police report, you can, but they will need the serial number to search for it. HP will not give you your serial number once you tell them it is stolen. They have no way to verify you are the owner & not the thief. The so-called helpful assistance I received from HP support was "once the police recover the laptop, they can subpoena for the serial number." Uh, dumb!
I hope you at least kept your box that your laptop came in, or the sticker that came on the box. I unfortunately did not, so I am on here to see if anyone knows any other way I can get my serial number.
10-01-2010 08:42 PM
I know this has nothing to do with HP or your question but for future references, there is a program called Computrace. It's like a "Lo Jack" for computers. The bad news is that it isn't free. It is put out by a company called Absolute. Check it out here.
10-03-2010 02:55 AM
Did you registered your warranty ? it suppose to have your serial no on it ?
Also, did you keep your window serial no, may be microsoft can help, but i doubt if they are willing to do so.
(every window need updates ? isn't it ?)