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HP Recommended
pavilion 15 n-209tx
Microsoft Windows 10 (64-bit)

i am facing this problem since i installed win 10

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this works...go to the device manager, click to expand the system devices category.

 

Scroll down and find the HP Mobile Data Protection Sensor.

 

Right click on that and select Uninstall.  Check the uninstall driver box.

 

Restart the PC and install the latest W10 driver for that device.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Please download and re-install:

 

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_150660_1

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
HP Recommended

still same....there is a red dot on the hp 3d driveGuard icon

HP Recommended

Hi:

 

See if this works...go to the device manager, click to expand the system devices category.

 

Scroll down and find the HP Mobile Data Protection Sensor.

 

Right click on that and select Uninstall.  Check the uninstall driver box.

 

Restart the PC and install the latest W10 driver for that device.

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.