hp system event utility won't install

[JoyMagdy]

when I install "hp system event" I get this message

[Riddle_Decipher]

@JoyMagdy

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

As I Understand you are having trouble installing the HP System event utility,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Is there any particular reason you want to install or update this application?

Are you having any issues with the quick buttons or hotkeys?

When was the last time you had issues with the product? Have you attempted a system restore to an earlier working time?

In the meantime, if you have to download the software, try this link: Click here to download. (Should work with win10 as well).

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

[JoyMagdy]

-Is there any particular reason you want to install or update this application?
No
-Are you having any issues with the quick buttons or hotkeys?
no
-When was the last time you had issues with the product? Have you attempted a system restore to an earlier working time?
that's the first time, no.

I want to know why doesn't work

[Riddle_Decipher · Accepted solution]

@JoyMagdy

Thank you for the update,

I appreciate your time and efforts,

I'm glad your posted the answer to my queries to understand your concern and help you in a better way, however, the answer to the first question doesn't help, considering you are installing the application and hence the error message displayed on the screen, I needed to know if there's a particular reason you are attempting to install the app?

If you don't want to install it, simply cancel out of it and uninstall the program from the control panel.

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

[JoyMagdy]

OK. Thank you for your support

[Riddle_Decipher]

@JoyMagdy

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Let me know if you need any other assistance with your computer as I'll be glad to help.

Take care now and do have a fabulous week ahead. 🙂

[jayricks]

Dear Support, the link you provided above is broken. Please provide another link. 

HP Support Assistant

Failed installation: HP System Event Utility