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‎01-23-2017 01:44 AM

HP Recommended

My HP Z8000 bluetooth mouse stopped working, i have searched the driver to reinstall it but could not find the Windows 10 driver. 

I have a Lenovo Yoga 3 Pro. 

Anyone can help ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2017 10:24 AM

HP Recommended

Hey@ALEATE,

 

Thanks for the response.

 

You can try installing the drivers using the compatibility mode and check if that works.

 

Hope this helps. Please share for more assistance.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

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3 REPLIES 3

‎01-23-2017 01:33 PM

HP Recommended

Hello@Bago1,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in finding the right driver for the Bluetooth mouse. I will definitely help you.

 

As per the technical specifications of your HP product, it is only compatible with Windows 8. No there are no drivers available after that.

 

Hope that answers your question. Let me know for more.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎01-24-2017 12:10 AM

HP Recommended
Ok but will it work with windows ten if I use win 8 driver ?
Was this reply helpful? Yes No

‎01-24-2017 10:24 AM

HP Recommended

Hey@ALEATE,

 

Thanks for the response.

 

You can try installing the drivers using the compatibility mode and check if that works.

 

Hope this helps. Please share for more assistance.

 

Resolv_S

 

I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.


Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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