HP Notebook Battery Recall and ReplacementOpen Menu
In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected.
It's a presario about 6 years old & the numbers under the battery are hstnn-c17c.....where else would a model number be marked on a presario of that vintage? That number also shows up on internet searches, though I'm thinking there may be another number also. The HD is dead & until the new one arrives, I can't load an OS.....assuming it shipped with vista or maybe xp