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HP Recommended
af114au
Microsoft Windows 10 (64-bit)

Warranty of my laptop HP AF114AU showing only 04 months instead of 12 months.   How to rectify the same? thanking you..

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Contact HP technical support for the country you live in at the link below.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Explain the situation to the customer services rep.

 

They will send you a link or to upload a copy of your invoice or sales receipt showing the date of purchase, and they will adjust the warranty start and end dates accordingly.

 

I had to do the same thing, and they fixed the warranty start and end dates within 3 business days.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Contact HP technical support for the country you live in at the link below.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Explain the situation to the customer services rep.

 

They will send you a link or to upload a copy of your invoice or sales receipt showing the date of purchase, and they will adjust the warranty start and end dates accordingly.

 

I had to do the same thing, and they fixed the warranty start and end dates within 3 business days.

HP Recommended

Thanks.  I have submitted a warranty dispute with HP through the link provided by you.  waiting for their response.  regards

HP Recommended

You're very welcome.

HP Recommended

Hi, how are u??  Got my warranty updated, now it is showing correctly the left over warranty period as 11 months.  Thanks for the support extended to me.

Regards..

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.