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Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series (7288 Views)
Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 11 of 50 (8,309 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

[ Edited ]

It doesn't matter, it's Cyberlinks Power DVD10 and it will work in XP, Vista and W7, if it won't install or run, then there is something else that's stopping it.

 

 ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54746.exe

 

 If it won't install you may have to unpack the files and/or disable or even totally uninstall your antivirus software.

 

 What are you running for that ?  The worst three are Norton, MacAfee and Avira.

 

 If you need instructions on how to unpack the files, post again.

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Student
agajahoochi
Posts: 4
Registered: ‎12-18-2011
Message 12 of 50 (8,292 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

Fantastic!  Thank you!  It worked perfectly (it was a different sp # than the one I was using).

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Student
dzagmen
Posts: 1
Registered: ‎01-07-2012
Message 13 of 50 (8,128 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

I downloaded sp53390 - the Blu-Ray DVD movie plays ok.  I have a 17.3" monitor. **** BUT, the movie does not play in full screen (I see 2 black horizontal bands - one at the top and one at the bottom of the screen).

 

I have two legitimate Blu-Ray DVDs - The Tourist (wtih Angelina Jolie and Johnny Depp) and The Postman (with Kevin Costner). Both can display 1080p HD 16x9 as per the DVD covers. Both give me the same problems.

 

My display card is a Radeon HD6770M. I believe the card should have 1920 x 1080 resolution (**** is this correct???) but my computer will only allow me to display maximum 1600 x 900 (as per the control panel).

 

I also could not get full screen video when using the installed PowerDVD 10 software when I connected the notebook to the HDTV with an HDMI cable through HDMI 2 port on the TV. And I could not get full screen video when viewing the movie on my computer monitor using the PowerDVD 10 software.

 

I have a brand new HP Pavillion dv7-6197ca. Running Norton 360.

 

Before trying your solution, I found another post which suggested downloading sp50778 for HP Media Smart (which I did, and subsequently uninstalled) and because the "fix" went in a continuous loop and the movie would never play. Also as mentioned in that post, the software kept asking if you wanted to upgrade -- but this did not work either.

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Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 14 of 50 (8,114 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

[ Edited ]

According to your specs 1600 x 900 is the native resolution and hence, the maximum resolution of your display. Even though your graphics card may support 1920 X 1080, you can not make a screen that is 1600 x 900 display at 1920 x 1080.

 If you put a Blu-ray movie in which has been recorded at 1920 x 1080 then your graphics scales this to you laptops native resolution which is fixed at 1600 x 900.

 

 http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02861762&tmp_task=prodinfoCategory&cc=us&dlc=en...

 

 If you want to check and see what the actual resolution is, type in "System Information" , with out the quotes in the search box and click on what you see in the screen shot.

 

 resolution.PNG

 

 The screen shot is of my dv8 which has a fixed native resolution of 1920 x 1080.

 

 As for the movies they are filmed at an aspect ratio of 2.39:1 for "The Tourist"

 

 http://www.blu-ray.com/movies/The-Tourist-Blu-ray/20670/

 

 and "The Postman"

 

 

http://www.blu-ray.com/movies/The-Postman-Blu-ray/5569/

 

 What this means is that you will have the black bars on the top and the bottom and this is normal. You can't do anything about this when watching a Blu-ray on a computer. If the movie was filmed at 1.85:1 like "Contagion", then it would fill the screen.

 

 http://www.blu-ray.com/movies/Contagion-Blu-ray/29435/

 

 Look under video and it tells you this and in this case it's slightly smaller because when it was transferred to Blu-ray they changed it to 1.78:1.

 

 When I play The Tourist or The Postman on my dv8 I have the black bars as well.

 

 LG made stand-alone Blu-ray players at one time where you could zoom up a Blu-ray to fill the screen. When this is done you cut off the edges to get rid of the black bars. Most Blu-ray players can't do this as all Blu-rays are HDCP (high definition copy protected) and I don't know what LG did to get around this.

 Most directors don't want you zooming up their movie and the protocol to keep you from doing this is imprinted in HDCP.

 There are a number of displays that will allow you to zoom up the picture, but as I said a computer will not allow you to do this.

 

 Here is a screen shot of "The Way Back" shot at 2.39:1 played on my computers 16x9 screen. The black bars are pointed out with red arrows.

 

 Black Bars.JPG

 

 

 

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Student
Xennex1170
Posts: 1
Registered: ‎01-13-2012
Message 15 of 50 (8,026 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

I have the same problem as the first post to this thread. I get a message box asking if I want to update. Pressing 'yes' will show a spinning image then come back to the same message box after a moment. Pressing 'no' will clear it but if I attempt to play the BD I go back to the message box.

 

I have tried the updates mentioned in this thread downloaded from the "ftp:" links posted earlier in the thread and I now have Cyberlink PowerDVD 10 installed. Though I can now play my BD it has not fixed the original problem of HP MediaSmart's DVD player playing my BD. What am I doing wrong here? Any other suggestions for fixes? Or maybe a way to change the reference so that I can access the Cyberlink PowerDVD via the HP Smart Media bar?

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Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 16 of 50 (8,015 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

[ Edited ]

Here is the latest MS DVD, dated, 14 July 2011.

 

ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53390.exe

 

 Save it as you did before to the desk top with Power DVD10 and install it from the desk top.

 

 Before doing anything with MS DVD make sure and create a manual Windows restore point so you can at least get back to where you were.

 MS DVD is a watered down version of a Cyberlink product and it's not written very well, when ever you start changing the registry by uninstalling/installing, other things stop working like Power DVD10 perhaps.

 

 Make sure and uninstall your old version of MS DVD first, do not just install the new one over top of it. When you have uninstalled it, shut the laptop right down and boot from scratch rather then restarting.

 

 Install MS DVD from the link above and shut down and boot up. Go into "Auto Play" in the control panel and make sure that MS DVD is set to play Blu-ray's and as with DVD10, let it load automatically.

 

 Just to add, I don't know how to make the Media Smart button open Power DVD10, even if it's at all possible.

 

 Also, here is where I get the latest MS software that will work on all HP machines laptop's or desktops. It's kept up to date and you don't have to hunt all over kingdom-come on the HP site to find the latest version.

 

 http://forum.notebookreview.com/hp-drivers-software-forum/519991-popular-hp-notebook-software.html

 

 If MS DVD still does not work you may need to clean the registry of it, but I don't want to go there yet. If we have to it is very important that you create that Windows manual restore point mentioned above.

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Student
chito21x
Posts: 1
Registered: ‎01-18-2012
Message 17 of 50 (7,919 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

por q no agarra mi loptop los  BLU-ray es una  dv7 no lo entiendo????

 

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Student
Sammy_22
Posts: 1
Registered: ‎02-11-2012
Message 18 of 50 (7,310 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

[ Edited ]

I am completely and totally frustrated- as well as obviously technologically challenged.

I have a HP dv7 Vista so I tried downloading the sp50778 so that it would play my Blu-Rays, When it popped up (I could tell it was a different version than the previous) it still asked me about updates and would not play the Blu-Ray. Upon further investigation, so to say, I found out that it does play regular DVDs still. Does ANYONE know what I am doing wrong and how to fix this problem??

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Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 19 of 50 (7,288 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

Here is the most recent version of MS DVD.

 

 ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53390.exe

 

 Save it to the desk top and install it from there, not from a temporary folder, but first uninstall your old Media Smart DVD.

 

 After you uninstall it run CCleaners registry cleaner as many times as necessary until it finds nothing in the registry.

 

 http://www.filehippo.com/download_ccleaner/

 

 After cleaning the registry, restart your laptop and install sp53390 from above.

 

 If it won't install, post again.

 

 If it does install, restart your machine and load your Blu-ray move with out opening MS DVD, let it load automatically.

 

 If you get a prompt that MS DVD wants to update, click on "no" and press play.

 

 

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Top Student
kp_design3
Posts: 9
Registered: ‎03-01-2012
Message 20 of 50 (6,893 Views)

Re: HP MediaSmart DVD Playing Blu-Ray DVD's on DVX series

I am having the same problem.  I deleted my all of my media smart drivers after trying to update.  I followed the link that you posted and I am getting an error. 

 

Error: -1603 Fatal error during installation.  Consult Windows Installer Help (Msi.chm) or MSDN for more information.

 

Please advise.  I tried downloading all of the drivers that are offered on the website and I cant get any of them to work.  The mediasmart shortcut pop up is the only one i can get to work.

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