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06-25-2012 03:32 AM
Hello, thank you for your excellent instructions.
I have been through all the steps, and the blu ray disk is playing but the video is jittery and pixalated.
The sound seems fine but the images are unwatchable.
There are no error messages now.
I do not have any other Blu rays at home but will get another to trial just in case it is an isolated bad disk.
If you have further instructions I will be happy to try them.
06-25-2012 07:53 AM - edited 06-25-2012 07:57 AM
I installed that version on my HDX 18 which is running NVIDIA with that driver and it plays fine with my Avatar Blu-ray, so at least that eliminates that the problem is not with Power DVD10 or the NVIDIA driver.
Is there a retail store near by where you can test the disc out, I am thinking it's faulty.
Have Power DVD10 disable Windows Aero. (see screen shot)
Other things that cause pixelation are over overzealous security software and this is a common problem with Blu-ray because itself has many security features. These features cause anti-virus programs to analyze the movie while it's playing, which is not good.
Disable your anti-virus software, firewall and Windows Defender if you're running it and try your movie again.
I found with MacAfee people had to totally uninstall it before the movie would play.
Other things to do is make sure your power settings are set to "MAX" performance and that the computer is running on the adapter.
Upgrading rather then performing a clean install to Windows 7 can also cause problems. Upgrades leave old hidden Vista registry files behind that interfere with the playback of a Blu-ray movie.
I can help you with a clean install if it comes to that, but that's a big job.
06-25-2012 03:10 PM
Ok so Aero was already off, so it wasnt that.
Have been out and picked up two other titles "Journey2 the mysterious island" and "Battle Los Angeles"
Am pleased to report both operate perfectly.
Pity there was not another copy of Avatar available which would have enabled me to determin whether it was an isolated disk problem or an issue with that title. May try that again in the future.
On re reading your last post I realise I did not try the option to turn off all anti virus software however the laptop is on the adapter and running at highperformance.
i am interested in the opportunity for a clean install of windows 7 however the blu ray issue has taken up a bit too much time already so will address that in the future. Can you provide a link with more info about that.
Thanks so much HaggisCat for your attention to this issue and the quality of your instructions.
06-25-2012 06:03 PM - edited 06-25-2012 06:06 PM
Here's a great tutorial on doing a proper clean install of W7, your upgrade disc can be used as a clean install because there is already a Windows product on the hard drive. The tutorial will get you started.
Because your Blu-ray problems seem to be getting better, there may not be any advantage to do a clean install, but it may help with Avatar, one never really knows.
Try this experiment with Avatar :
Install this trial of AnyDVD HD and restart. Open it up and find the options for Blu-ray and enable Speed Menu.
Try Avatar again.
I bought my license key outright and I have never regretted it.
If you're using your computer for watching Blu-rays and you're using your TV, consider spending money on a stand-alone player if you do plan to spend any money at all. Computer Blu-ray software is generally quite "buggy" and problematic.
I spend a fair amount of time on Cyberlink's forum's s well as Total Media Theatre 5's forum and what works for some will not work for others. The software is platform finicky...
Thanks for the Kudos by the way !
06-26-2012 01:09 PM
I have Power DVD 10 upgraded, and when I open it shows "Cyberlink power dvd is not optimized for the resolution and will now close".
When we bought the computer this program played BluRays without any problems. I don't know what I'm suppose to do. Please help me.
06-26-2012 11:47 PM - edited 06-26-2012 11:49 PM
See post 40 of 45, try that first.
If that doesn't work then I will need your full model number of your laptop, what video card you have and what version of driver you're running _your OS as well.
Also if you Google the error massage with out the quotes,
Cyberlink power dvd is not optimized for the resolution and will now close.
You may find some help there as well.
07-19-2012 12:19 PM
I have problems playing blueray on my dv7 HP pavillion entertainment 1126eo. The drive in my laptop is a Sony optiarc BC-5500S ROM ATA device. I have W7 64-bit which is an upgrade through HP from vista.
My problem is similar to the ones reported on this thread. I can play DVDs, CD etc. all except bluray which will not play. When I insert a blueray the disk tries to spin but stops and then it says no disk inserted.
I have tried to search the net in order to find a solution and can see that there a quite many people out there with the same problem but apparently no solution to the problem.
Yesterday I tried the solution you suggested uninstalling power dvd and mediasmart, cleaning registry with CCleaner, rebooting and the installing Power DVD 10 from the desktop rebooting and then inserting the blueray. But this did not help.
I have nearly given up trying to get my laptop to play blueray but reading you posts I thoght that you might have the knowledge to come up with a solution to this problem.
As far as I have been able to read it might be a problem with either the driver (windows driver) or the firmware (HP 1.83) for the drive. But this is just my uneducated guess.
I have also treid installing a wide varity of different software to play blueray like WINDVD, ANYDVD, CorelDVD, etc. but with no luck.
Do you have any idea of what the problem might be and if it can be soled without having to replace the drive. I have read on different forums that when people have complained to HP about this and have been within warrenty HP have replaced the drive with another drive from a different manufator.
hope to get a reply from you
10-18-2012 11:31 AM
I am having the same problem. I deleted my all of my media smart drivers after trying to update. I followed the link that you posted and I am getting an error.
Error: -1603 Fatal error during installation. Consult Windows Installer Help (Msi.chm) or MSDN for more information.
Please advise. I tried downloading all of the drivers that are offered on the website and I cant get any of them to work. The mediasmart shortcut pop up is the only one i can get to work.
10-19-2012 09:41 AM - edited 10-19-2012 09:42 AM
That's the first time I came across an error like that and I don't think it has anything to do with Media Smart DVD or Cyberlink's Power DVD. I found this when I googled the problem.
If you get it fixed make sure you install Power DVD 10 and not Media Smart.