This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Mediasmart TV recordings lose audio sync (2429 Views)
Reply
Honor Student
averageperson
Posts: 4
Registered: ‎06-09-2009
Message 1 of 5 (2,429 Views)

HP Mediasmart TV recordings lose audio sync

I have a HP Dv5 1235dx laptop and I am using a Kworld UB435-Q usb tv tuner stick to watch and record free over-the-air hdtv.

 

My issue is that when I record a program with HP Mediasmart TV the audio loses sync with the video. It starts out ok, but gradually goes out of sync the longer you record, so that by the end of an hour long show the audio is about 2 seconds off which is extremely distracting bordering on unwatchable. I can record programs with Windows Media Center and it has no audio sync problems, but WMC doesn't pick up all the channels and doesn't have as nice of an interface and program guide as HP Mediasmart TV. 

 

Does anyone else have this issue, or know of a fix for this? I've also noticed that the recording quality options are greyed out in the settings menu, so its not like I can even try a lower quality setting to see if it makes a difference.

Please use plain text.
Honor Student
mike75513
Posts: 5
Registered: ‎11-04-2009
Message 2 of 5 (1,960 Views)

Re: HP Mediasmart TV recordings lose audio sync

I also have this probelm, but it doesn't seem to happen everytime. I haven't figured out the pattern yet.

HP Pavilion dv8.

 

Mike

Please use plain text.
Tutor
jlewis
Posts: 23
Registered: ‎12-05-2009
Message 3 of 5 (1,673 Views)

Re: HP Mediasmart TV recordings lose audio sync

I just discovered the same problem.

 

I have an HP dv8t running Win 7 64-bit.  Last night I recorded about 2 hours  of a football game.  When I watched it later the video and audio gradually moved farther & farther out of sync.  On a football game, you rarely see people's lips when they are talking anyway.  It did seem like the announcers were slow to react, though!  If it was a regular TV show or a movie, I could not have watched it at all.

 

Another strange occurrence -- I first replayed the recorded video in HP's Mediasmart player.  After about 45 min. the video started getting choppy.  The audio remained smooth, but it seemed like the video was dropping frames.  It got worse and worse until we were seeing 1 second (or more) jumps in video.  I shut down HP's player and opened the video in Windows Media Player.  It played fine -- at least the video did not skip.  The audio was still out of sync by a second or two.

 

- Jeff

 

 

Please use plain text.
Tutor
jlewis
Posts: 23
Registered: ‎12-05-2009
Message 4 of 5 (1,587 Views)

Re: HP Mediasmart TV recordings lose audio sync

I upgraded HP MediaSmart to the latest version for my laptop.  The problem still exists.

 

I was able to record one program in Standard Definition video and maintain proper audio/video sync.  Then I recorded a High Def program, and the audio & video would not stay in sync.  I don't know if this is the key (Hi-Def vs Lo-Def), but I plan to keep experimenting.

 

In the meantime, it would be nice if HP would create a system that would actually do what it was advertised to do -- namely record video for later playback AT HIGH DEFINITION !

 

- Jeff L.

 

Please use plain text.
Student
ezzo18
Posts: 1
Registered: ‎06-11-2010
Message 5 of 5 (1,100 Views)

ihave changed win7 home pre. 64bit to win7 home pre.32bit and lost my hp mediasmart software

 


jlewis wrote:

I just discovered the same problem.

 

I have an HP dv8t running Win 7 64-bit.  Last night I recorded about 2 hours  of a football game.  When I watched it later the video and audio gradually moved farther & farther out of sync.  On a football game, you rarely see people's lips when they are talking anyway.  It did seem like the announcers were slow to react, though!  If it was a regular TV show or a movie, I could not have watched it at all.

 

Another strange occurrence -- I first replayed the recorded video in HP's Mediasmart player.  After about 45 min. the video started getting choppy.  The audio remained smooth, but it seemed like the video was dropping frames.  It got worse and worse until we were seeing 1 second (or more) jumps in video.  I shut down HP's player and opened the video in Windows Media Player.  It played fine -- at least the video did not skip.  The audio was still out of sync by a second or two.

 

- Jeff

 

 


 

Please use plain text.