My Media Smart only play the title on DV4t-1400

[sungeb]

First time put the disc to the drive it say that i have to update the media smart , then i did it ..

The file was 57 megs and after complete I run it ... then process .... uninstall the old one then reinstall the new one.

After complete I play again the Blue Ray disc and the title is 2010 from sony pictures .... but its only play the sony first screen then only the opening title for the 2012 disc .... so i'm stuck in there .... still playing the title repeated ..

Can somebody help me with that ? please 

Thanks a lot 

Best Regards

ARYA

[HaggisCat]

Uninstall your present Media Smart with CCleaner and after the uninstallment run its registry cleaner. Shut down the laptop, not restart, and run the registry cleaner again and delete all if it finds more. Repeat this operation as many times as necessary until it finds nothing.

  http://www.filehippo.com/download_ccleaner/

 After all that, download this latest version to the desk top and install it from there. Do not install it from a temporary folder.

 ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49489.exe

 After installation restart your computer. Load your Blu-ray movie by using the eject button on the DVD/CD drawer and let Media Smart play it automatically.

 This is a very new version of Media Smart which I have not tested yet. Please let me know if it works. In the mean time I am going to test it my self.

 Tested, my copy of Blu-ray 2012 works good with this version. It takes a while to load, so give it some time.

It has also been reported the if you are running Comodo Firewall, this interferes with Media Smart running properly. It took the full uninstallation of Comodo to correct this issue. Use MalwareBytes.

Also, when you install this version you will get a command prompt window telling you not to close it until the installation is finished.

At the end of the installation several command prompt windows will flash on the screen. Remember to restart your laptop.

[sungeb]

thanks for reply ... I will tried it after work .... the version of my mediasmart DVD is 3309 ... are those link is the same version with what i already installed last nite ?

Thanks

best Regards

ARYA

[HaggisCat]

No, it's not the same version, I checked and it's not so much the version , but the way I would like you to uninstall your old one.

 Don't be insulted by this next suggestion, but you do know that ounce you get to the title you have to use you UP and Down and Enter keys to navigate to the movie.

 Ounce it's at play you have to push enter.

[sungeb]

So I thing what i have installed is the latest version rite ? Oke Im uninstalling rite now , then clean the registry then install this ver 3309 again ... I will inform again in short periode ... thanks Best Regards ARYA

[HaggisCat · Accepted solution]

Use the link I gave you, it is a newer version then the one on your support page. File number 49489.

Here it is again.    ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49489.exe

 This version is 4.1.4229.

[sungeb]

I c .. thanks .. download it rite now ....

[sungeb]

Thanks mate .. problem solve .. now i can enjoy watching 2012 .... and will buy another movies 

Best Regards

ARYA

[sungeb]

Anyway ... there is a little bit bother me ... 

When activating the smartmedia DVD , there is a notification that the visual is change to vista basic .... 

And the view of media smart is when I maximize is not smooth view .. look like a low resolution 16 bit not 32 bit ....

Please advice

best Regards

ARYA 

[HaggisCat]

That's normal for the laptop to change to basic view when playing a Blu-ray. Blu-ray's take up a lot of resources and the software automatically changes Windows to basic so there is more ram available for the proper play back of the movie.

 You probably need a driver update for your video card. Could you please tell me what version of Vista you are running, 32 or 64 bit and what specific video driver you have ? I am quite sure it's NVIDIA, but I need to know what version it is.

 Example  :  NVIDIA GForce 230M.

To find out go to Control Panel > Device Manager > expand "Display Adapters" and it should list it there.

 There is one available on your support page, but I think there is even a better one direct from NVIDIA itself, but I need to have the information I requested to make sure I give you the correct one.