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Re: The Product definition file lost (3223 Views)
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Honor Student
Atpugkp
Posts: 2
Registered: ‎10-09-2011
Message 1 of 5 (3,837 Views)
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The Product definition file lost

On my dv8t-1000 laptop, my SmartMedia/TV tuner etc has disappeared. When I try to reinstall the software, it gives an "Error!! The Product definition file lost" and stops the installation process. Any help will be greatly appreciated.

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banhien
Posts: 18,313
Registered: ‎01-29-2009
Message 2 of 5 (3,832 Views)

Re: The Product definition file lost

Hi,

 

Have you tried this ?

 

   ftp://15.216.110.140/pub/softpaq/sp53001-53500/sp53029.exe

 

Regards,

BH
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Honor Student
Atpugkp
Posts: 2
Registered: ‎10-09-2011
Message 3 of 5 (3,822 Views)

Re: The Product definition file lost

Hi,

 

Thanks a lot for the suggestion and the link to the software; I was able to update the DVD software without getting the Error message that "The Product definition file lost"!! I still don't have my MediaSmart/TV etc though. Any ideas?

 

Thanks in advance.

 

PK

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banhien
Posts: 18,313
Registered: ‎01-29-2009
Message 4 of 5 (3,811 Views)

Re: The Product definition file lost

Hi,

 

Could be this one:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-68868-1

 

Hope this helps.

BH
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Tutor
Canito1963
Posts: 11
Registered: ‎12-31-2011
Message 5 of 5 (3,223 Views)

Re: The Product definition file lost

I want to say Thank You.  I use your link and now I have a working Blu-ray player.  i still looking how to uninstall HP MediaSmart DVD program.

 

Thanks!

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