HP Support Forums
Join in the conversation.
09-05-2010 05:18 PM
I'm having the error "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" and I can't read/write CDs/DVDs. When I try to update the driver I have the message that it is already up to date.
I can't find the driver to dowload and try to fix the problem. Where can I download it or solve somehow my problem?
09-26-2010 02:55 AM
Microsofts automated troubleshooting service on the link below may help
Hope it works for you.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer
10-29-2010 08:42 PM
The solution found at the link to Microsoft Support fixed my problem perfectly. Microsoft's website downloads a diagnostic and auto fix program. You do not need to change anything on your own. It fixes it for you. I recommend it. My equipment is a HP G70-460US Notebook PC, the problem was with a DVD RW AD-7561S ATA Device.