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Re: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (1770 Views)
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juigarashi Student
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juigarashi
Posts: 1
Registered: ‎09-05-2010
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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

‎09-05-2010 05:18 PM

I'm having the error "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" and I can't read/write CDs/DVDs. When I try to update the driver  I have the message that it is already up to date.

I can't find the driver to dowload and try to fix the problem. Where can I download it or solve somehow my problem?

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Provost Provost
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DavidPK
Posts: 23,344
Registered: ‎09-24-2010
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Re: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

‎09-26-2010 02:55 AM

Hi juigarashi,

 

Microsofts automated troubleshooting service on the link below may help

 

CD/DVD Repair

 

Hope it works for you.

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

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HPG70User132 Student
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HPG70User132
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Registered: ‎10-29-2010
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Re: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

‎10-29-2010 08:42 PM

The solution found at the link to Microsoft Support fixed my problem perfectly.  Microsoft's website downloads a diagnostic and auto fix program. You do not need to change anything on your own.  It fixes it for you. I recommend it. My equipment is a HP G70-460US Notebook PC, the problem was with a DVD RW AD-7561S ATA Device.

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