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i purchased compaq presario cq57 where can i find the webcam driver/software as when purchased (4081 Views)
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Mellaneee Student
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Mellaneee
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Registered: ‎11-20-2011
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i purchased compaq presario cq57 where can i find the webcam driver/software as when purchased

‎11-20-2011 06:42 AM

this computer it was set up for a web cam, I am a computer idiot and just want my web cam to work. I go to HP but there is no media smart nor smart web cam.  How do I install this and is this program supposed to be included as package/part of my computer?  I am sure there is a simple explanation, I just cannot find it.  I need a step by step intruction.

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erico
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Registered: ‎01-07-2009
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Re: i purchased compaq presario cq57 where can i find the webcam driver/software as when purchased

‎11-20-2011 06:45 AM

Welcome to the HP Forum! :smileyhappy:

Mellaneee wrote:

this computer it was set up for a web cam, I am a computer idiot and just want my web cam to work. I go to HP but there is no media smart nor smart web cam.  How do I install this and is this program supposed to be included as package/part of my computer?  I am sure there is a simple explanation, I just cannot find it.  I need a step by step intruction.

Please identify your notebook with the complete product name or model number.


Have you looked at the box the notebook came in to see if it says it has a webcam? Not all notebooks do come with webcams.

Kind regards,
erico



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