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Re: no tuner hardware detectet- HP Pavilion dv6-1244tx with Integrated TV Tuner (5082 Views)
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tihi Student
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tihi
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Registered: ‎10-28-2009
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no tuner hardware detectet- HP Pavilion dv6-1244tx with Integrated TV Tuner

‎10-28-2009 04:43 PM

i bought HP Pavilion dv6-1244tx with Integrated TV Tuner.

When i go to Windows Media Center->TV+Movies->set up tv receive the folowing message:

"The TV signal cannot be configured because no tuner hardware was detected..."

Same think with HP Media Smart-when clicking on the tv icon the message is: " No TV Tuner Device.

No TV Tuner card detected. Please check your TV tuner card or add one to use this program."

My questions are:

1.Sinnce the model HP Pavilion dv6-1244tx comes with Integrated TV Tuner Is it normal to receive the above messages when trying to set up tv?

2. Do i need to install additional drivers or to buy additional hardware to be abble to to set up tv?
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jimrader Student
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jimrader
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Registered: ‎11-12-2009
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Re: no tuner hardware detectet- HP Pavilion dv6-1244tx with Integrated TV Tuner

‎11-12-2009 02:06 PM

the message no tuner detected is a problem with windows media center.  If you try other software you will see that the tuner is working!

I am currently on with Microsoft tech support level 2 ?   they are now on their second day trying to fix my computer

 

my computer is a pavillion m8187c and after 6 months of supurb service the "no tuner" message appeared.   I have done everthing suggested on the HP help site but to no avail.   downloaded drivers for the tuner card from everywhere including toe original drivers from drive D.   I also went to services and restarted the services which are windows media center.   I then saw that windows 7 has more controls available to the user in wmc.  so I upgraded to windows 7 which gave more drivers and software.  BUT WMC still indicated no tuner.  So then I went out and bought a new tuner, no it didn't work either

 

Over the last two days I have watched the Microsoft technician retry everything that I had tried and it is still not working.

 

we may try to use the more extream upgrade.  I just upgraded my system with windows 7, so we may have to do the install where the Drive C is formated and the clean operating system is installed.  who knows the technician from microsoft is still researching

 

by the way HP stopped any support when I upgraded to Windows 7 because I did not buy the upgrade from them, I got it at wallmart

 

so if you want it to work call microsoft support at 800-642-7676  plan on spending some time

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