AMD Radeon HD 8670M Drivers for HP Pavilion 15-n020AX Windows 8.1 Enterprise 64-bit

[SubhasisSanyal]

I have purchased HP Pavilion 15-n020AX NoteBook PC. The specification says it has AMD Quad-Core A4-5000 Microprocessor 1.5 GHz and AMD Radeon HD 8670M (1 GB DDR3 dedicated) Video Graphics. I installed Windows 8.1 Enterprise 64 bit OS and tried to install the AMD HD Graphics Driver from HP Driver Support Site:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-125620-1&cc=in&dlc=en&lc=en...

The above Driver installs Catalyst Control Center but not the actual Radeon Graphics Card Drivers. Therefore, I am not able to use the Graphics Card and dedicated 1 GB DDR3 RAM at all. My device Manager shows an unrecognized "Video Controller" and Windows Basic Display Driver is managing my display with 256 MB Graphic Memory. Kindly let me know the solution.

[Paul_Tikkanen · Accepted solution]

Hi:

Try the AMD Mobility Catalyst Beta driver at the link below.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

[AnandK]

Hi team,

To add one more issue, i'm not able to adjust the display brightness. I have installed all the drivers yet, the display is not responding. Kindly help.

Thanks in Advance.

[SubhasisSanyal]

Thanks Paul_Tikkanen. My Problem has been solved with your valuable input. 

After installing the AMD Catalyst 14.1 Mobility Beta Driver v1.6  from http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx, my HP Pavilion 15-n020AX NoteBook PC is showing 1.5 GB dedicated Video memory and both Graphics Cards AMD Radeon HD 8330 & HD 8600M (AMD Radeon HD 8670M).

The normal beta Driver (without Mobility) i.e. amd_catalyst_14.1_betav1.6.exe does not work which I erroenously installed and wasted my time.

Also, for the Ubuntu 13.10 64-bit, I downloaded the beta-driver from http://www2.ati.com/drivers/beta/amd-catalyst-14.1-betav1.3-linux-x86.x86_64.zip and followed the instruction http://support.amd.com/en-us/kb-articles/Pages/Latest-LINUX-Beta-Driver.aspx which perfectly worked. Also, there is another helpful website http://www.thefanclub.co.za/how-to/ubuntu-amd-catalyst-install in case you are facing issues with your hardware.

[Paul_Tikkanen]

You're very welcome.

Glad you got the graphics to work correctly.

[kaushikghs07]

i have done this process but still not happening..in run after typing dxdiag its showing that my lappy is running on 8330 bt not with 8670 ! help plzzzz

[Paul_Tikkanen]

Hi:

The 8670M is not going to run unless the graphics demand is such that it switches to it, so it is not going to show up in idle.

If the driver for the 8670M is not installed then that is a different matter, and if you need help with that, I can assist.

You will know if the driver is not installed because there will either be a standard vga controller listed, or the 8670M will have a ! mark next to it.

[kaushikghs07]

so RADEON 8670 is running in my lappy ? bt y not showing in dxdiag the screen i hav posted above..its showing amd 8330 and right now i'm playing nfs hot pursuit which is running on 20 fps 😕
i have unistalled the 8330 driver from display adapter ! what i have to do now.. agian install the 8330 driver ?

evry time its showing lappy is running or the main display adapter is 8330 even in the config tool of nfs hot pursuit its showing 8330..so i cant choose 8670 option there 

[Paul_Tikkanen]

OK.

I think that you don't have the 8670M driver installed.

In the device manager, under the Display Adapters section, do you see two graphics adapters listed?

One should be the Radeon HD 8330, and if the driver is installed for the Radeon HD 8670M you should see that too.

If you do not see that, then the driver is not installed for the HD 8670M but instead you should see a Standard VGA Adapter.

Tell me what you see listed under the display adapters category and then we will proceed from there.

[kaushikghs07]

amd radeon 8670 is showing inside display driver along with 8330 ..i cant figure out the problem 😕 1st i thought 8670 is running but 8330 is showing bt when i started playing nfs 20 fps it was giving then i realised 8670 will not give that poor performance..plzz help me out !!
and can i change my display adapter to default 8670 from bios settings ??