• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-12-2017 08:45 AM

HP Recommended
Product: Probook 450
Operating System: Microsoft Windows 7 (64-bit)

I cannot switch off the screen saver funtion.  I've selected "none" on the personalization page but the screen saver still activates.  I've changed the time-out to 600 minutes and it still activates within 10-15 min.  I have a program for uploading video that takes time to run and once the screen saver activates the program is stopped.  Since I don't have much use for the screen saver I'd like to turn it off but can't.  thoughts? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 09:03 AM

HP Recommended

WPM15

 

Hello;

Allow me to welcome you to the HP forums!

 

It may not be the screensaver that is the problem.

 

Go into Control Panel --> Power Options and check the various options there.  There is one about when the screen is blanked.  That might be the problem.  Set it to "never" to prevent it from blanking.


Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-12-2017 09:03 AM

HP Recommended

WPM15

 

Hello;

Allow me to welcome you to the HP forums!

 

It may not be the screensaver that is the problem.

 

Go into Control Panel --> Power Options and check the various options there.  There is one about when the screen is blanked.  That might be the problem.  Set it to "never" to prevent it from blanking.


Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎01-13-2017 09:25 PM

HP Recommended
This solved the problem, thanks for the help!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.