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Top Student
Posts: 9
Member Since: ‎10-17-2011
Message 1 of 6 (240 Views)

Flickering Monitor

I have a new DV-4.  The monitor flickers.  It did it like 3 times in the initial first few days of owning the computer, but I thought if I set it up and did all the various updating, perhaps that's all it would needed.  It then worked flicker-free for a month, and now yesterday it flickered again.  Checked updates and some other problem-solving software/utilities, but again today it happened again.  This is a full-screen flickering with hundreds of broken lines, white/black/color.  I suppose I should just send it in under warranty?  I hate re-setting up computers though.  I had to do that on my wifes just recently as well, but due to a different issue.    Also, I have a video of the flickering but there is not option to post this.

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Posts: 38,273
Member Since: ‎01-07-2009
Message 2 of 6 (226 Views)

Re: Flickering Monitor

[ Edited ]

HI,
Welcome to the HP forum!

 

A dv4 would normally be a notebook.
Please identify your HP PC product with the p/n from the bar coded sticker on the bottom or rear.

regards,
erico

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Top Student
Posts: 9
Member Since: ‎10-17-2011
Message 3 of 6 (218 Views)

Re: Flickering Monitor

It's a dm4-2070us

Product: LW475UA#ABA

 

Provost
Posts: 38,273
Member Since: ‎01-07-2009
Message 4 of 6 (213 Views)

Re: Flickering Monitor

Hi,

Thanks!

 

The flickering indicates a problem with the display or other hardware in the notebook it must be repaired at a service center. Contact HP for warranty service.

 

Best regards,
erico

 

 

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If your problem is solved, please click the Options link in the post that resolved it and then click on the "Accept as Solution " button
Top Student
Posts: 6
Member Since: ‎10-19-2011
Message 5 of 6 (204 Views)

Re: Flickering Monitor

I have done this with mine and it still doesn't work.  HP will not get back to me.  I've made multiple calls and no returns.

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Posts: 38,273
Member Since: ‎01-07-2009
Message 6 of 6 (195 Views)

Re: Flickering Monitor

There is an option of postng the video to YouTube or another online video /image site and putting a link to it in a post in your thread.

 

regards,

erico

If you would like to say thanks, just click on the thumbs up icon.

If your problem is solved, please click the Options link in the post that resolved it and then click on the "Accept as Solution " button
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