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Top Student
Posts: 9
Member Since: ‎10-17-2011
Message 1 of 6 (283 Views)

Flickering Monitor

I have a new DV-4.  The monitor flickers.  It did it like 3 times in the initial first few days of owning the computer, but I thought if I set it up and did all the various updating, perhaps that's all it would needed.  It then worked flicker-free for a month, and now yesterday it flickered again.  Checked updates and some other problem-solving software/utilities, but again today it happened again.  This is a full-screen flickering with hundreds of broken lines, white/black/color.  I suppose I should just send it in under warranty?  I hate re-setting up computers though.  I had to do that on my wifes just recently as well, but due to a different issue.    Also, I have a video of the flickering but there is not option to post this.

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Posts: 40,657
Member Since: ‎01-07-2009
Message 2 of 6 (269 Views)

Re: Flickering Monitor

[ Edited ]

HI,
Welcome to the HP forum!

 

A dv4 would normally be a notebook.
Please identify your HP PC product with the p/n from the bar coded sticker on the bottom or rear.

regards,
erico

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Top Student
Posts: 9
Member Since: ‎10-17-2011
Message 3 of 6 (261 Views)

Re: Flickering Monitor

It's a dm4-2070us

Product: LW475UA#ABA

 

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Posts: 40,657
Member Since: ‎01-07-2009
Message 4 of 6 (256 Views)

Re: Flickering Monitor

Hi,

Thanks!

 

The flickering indicates a problem with the display or other hardware in the notebook it must be repaired at a service center. Contact HP for warranty service.

 

Best regards,
erico

 

 

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If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
Top Student
Posts: 6
Member Since: ‎10-19-2011
Message 5 of 6 (247 Views)

Re: Flickering Monitor

I have done this with mine and it still doesn't work.  HP will not get back to me.  I've made multiple calls and no returns.

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Posts: 40,657
Member Since: ‎01-07-2009
Message 6 of 6 (238 Views)

Re: Flickering Monitor

There is an option of postng the video to YouTube or another online video /image site and putting a link to it in a post in your thread.

 

regards,

erico

You can say thanks for my assistance by clicking on the + in the purple thumbs up icon next to the Reply button.

If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
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