HAD GREEN SCREEN ON STARTUP - GOT RID OF THE GREEN BUT NOW HAVE PINK AREAS

[LR7575]

replaced defectivve green screen with 2 others--no luck --both generate narrow verticle pink bars where white background is supposed to be.  now when it starts up everything goes normal until like opening the start box- background all vertical pink bars----------the model number of the original screen is -------  B173RW0 V.3-------some screen sellers don't have the ability to cross my part number---

MY BIGGEST QUESTION IS CAN A SCREEN CAUSE THE PINK BARS I HAVE DESCRIBED OR AMI BARKING UP THE WRONG  TREE???????

[SDJL · Accepted solution]

Hi @LR7575,

Thank you for posting at HP Forums! I have read your post and wanted to help.

I understand that you got a green screen, so you replaced it with others but other screens show pink.

Usually this problem is caused by faulty connections, faulty cabling, a bad video driver, or failing hardware. You can test by connecting to an external monitor, if the external monitor still shows pink, you may get a bad display adapter or graphic driver.

Here is link may help if you attempt to repair by your self: http://support.hp.com/gb-en/product/HP-15-d000-Notebook-PC-series/6529963/model/6622223/document/c01...

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below!  🙂  If you require further assistance let me know and I will gladly do all I can to help. Thanks.
 

Regards,

[LR7575]

connected  to external monitor  -pink areas GONE - going to check connections and cableing -to be continued

[SDJL]

Hi @LR7575,

Is it getting better now after checking the connection?

[LR7575]

got a third screen ---checked screen model numbers---identical-----

installed the third screen - computer display color correct on external office monitor

on laptop startup - background greenish-blue when windows logo forming --normally black

open fire fox -normally white top and bottom borders as displayes on external monitor

on laptop screeen --------pink-------------THIS IS CRAZY

[SDJL]

Hi @LR7575,

You may pay attention to the connection to the screen since it is very unlikey that all of the three screens are bad. If it is the problem of the connection, either the connector on the motherboard or the ribbon cable to connect the screen has a problem.

[LR7575]

YES ABSOLUTELY A CABLE CONNECTION - MOVED THE SCREEN CABLE AND THE PINK AREA DISAPPEARED FOR A MINUTE THEN CAME BACK ----AM NOW WORKING ON PUTTING IN A NEW VIDEO SCREEN CABLE---HATE PALM REST DISASSEMBLY

[LR7575]

just to let who have this problem- definately the video cable to the lcd display -lot of work, lot of disassembly but worth it\ like new results ------------thanks