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HP Recommended
Hi everyone,
This is my first post.
I'm having a strange problem when installing a newer version of AMD Drivers from HP's site for my HP Probook 4540s. I'm having an error at the end of the installation saying "Failures occured during installation" (Image attatched)
Please note that I've downloaded the software from HP's official driver download page after letting it detect my Notebook. Attached are my FULL specs (though dxdiag didn't detect my AMD card, just a switchable graphics thing), the error in JPEG, error log and my currend AMD Drivers Properties window (or whatever you call it) in JPEG.
THANKS!
P.S. I'm good at compters so I'm comfortable at doing anything risky to solve this thing.
Spoiler
<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">
<general>
<cmdline>-UI </cmdline>
<time>01/26/14 13:17:06</time>
<action>install</action>
<download></download>
</general>
<dcm>
<primary>
<name>AMD Radeon Graphics Processor</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x6841</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x17f4</ssid>
<ssvid>0x103c</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</primary>
</dcm>
<exist>
<package>
<description>PX Profile Update</description>
<result></result>
<version>1.00.1</version>
<size>1 </size>
</package>
<package>
<description>AMD Catalyst Install Manager</description>
<result></result>
<version>8.0.915.0</version>
<size>20 </size>
</package>
<package>
<description>AMD APP SDK Runtime</description>
<result></result>
<version>10.0.938.2</version>
<size>90 </size>
</package>
<package>
<description>AMD Display Driver</description>
<result></result>
<version>13.152.0.0000</version>
<size>90 </size>
</package>
<package>
<description>AMD Accelerated Video Transcoding</description>
<result></result>
<version>13.15.100.30830</version>
<size>3 </size>
</package>
<package>
<description>Intel Media Components</description>
<result></result>
<version>9.17.10.2843</version>
<size>60 </size>
</package>
<package>
<description>AMD Catalyst Control Center</description>
<result></result>
<version>2013.0830.1944.33589</version>
<size>150 </size>
</package>
</exist>
<install>
<package>
<description>AMD Catalyst Install Manager</description>
<result>Succeed</result>
<version>8.0.915.0</version>
<size>20 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x86)</description>
<result>Succeed</result>
<version>10.0.30319</version>
<size>9 </size>
</package>
<package>
<description>AMD Display Driver</description>
<result>Succeed</result>
<version>13.152.0.0000</version>
<size>90 </size>
</package>
<package>
<description>Microsoft Visual C++ 2012 Redistributable (x64)</description>
<result>Succeed</result>
<version>10.0.30319</version>
<size>9 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>
<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>
<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>
<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>
<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>
<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>
<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalyst™ Install Manager</header1>
<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>
<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>
</resource>
<error><msg>Application Install: install package failure!</msg></error></monetreport>
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HP Recommended
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